Answered By: Carrie Forbes
Last Updated: Aug 21, 2020     Views: 20

Yes, the Libraries are still able to purchase new items for our collections that are essential for teaching and research. For the foreseeable future, DU Libraries will expedite requested items to the extent possible within the constraints of our current COVID-19 protocols, which are in place to protect the health and safety of library workers and the DU community. As such, it will take a significantly longer time for items to be made available than was the case in the past.

You can anticipate that it may take 4-8 weeks for physical materials requests to be available for pick-up, especially given supply chain disruptions and delays. Where e-book requests are concerned, you can anticipate that it may generally take up to one week to acquire access to an e-book. In some cases, though, especially those that require the Libraries to license an e-book through a vendor with whom we haven’t worked in the past, the time required to license an e-book for use will extend the timeline in which we’re able to make an e-book available.

We appreciate your patience and understanding as we work through the new academic year together.

Should you have questions about order request timelines, please talk with your liaison librarian.